Order Cancellation

If you need to cancel or change an order, contact us as soon as possible — ideally within a few hours of placing it.

Ready-to-ship orders can usually be cancelled if they haven't yet been packed for shipping.

Unstitched-with-stitching and customized or bespoke orders have a much shorter cancellation window, since production often begins shortly after the order is confirmed — once cutting, stitching, or embellishment has started, we're typically unable to cancel.

To request a cancellation, message us on WhatsApp or email wecare@uycollection.com with your order number, and our team will confirm whether it's still possible.